INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long does shipping take?

Most products will be shipped within 24 to 48 hours. A few of our handcrafted items, preordered and ones that are not available at the time may take longer as they are handmade from scratch. Feel free to contact us with questions anytime.

Do you offer free shipping?

We offer standard free shipping to Canada and USA. Otherwise, for international shipping, rates may vary depending on the place that is shipped to.

What is your return policy?

We are happy to accept returns if you don’t love your products. Contact us through the contact form with your order number and items you wish to return to start the process. Items must be returned within 30 days of date of purchase and in unused condition with it`s original packaging. We may not be able to accept returns on certain items like final sale or items that were damaged while you were handling them.

What if the item I ordered is damaged?

If you receive an item that has been damaged, defective or if you receive the wrong item, please let us know as soon as possible { within 3 days of receiving them} so that we can get it resolved as quickly as possible.

Artists, artisans, dessert making businesses and creators: Interested in partnering with us or carry your items?

Contact us directly via email with any questions or pictures of your items and we will be in touch!

Do you donate to charities?

Yes absolutely! The main reason we started this business was in fact inspired by becoming our own charity`s main donor. Please check out roadtozerowaste.org  that was founded and supported by our own founder of Laylo`s delectable Corp.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS